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Operations and Business Support

Business Change Team Manager, Surrey

Ref: 1221

Basic £50-55,000 plus 15% bonus, excellent benefits

Our clients seeks a Team Leader to work within their Business Change and Infrastructure department, ensuring the smooth delivery of technology and change projects for the business. The role is responsible for the day-to-day management of the Change functional, working across UK Business, to identify, manage and deliver change both in business processes and their primary business and operational systems. Helping the business in project priority setting, including associated administrative or governance tasks, reporting, resourcing, leadership and stakeholder engagement. This includes the management of a team of Project Managers and Business Analysts, helping them achieve project goals and their personal development. Performing 1-2-1s, Team Meetings, Appraisals, Development, etc. Assist in the development and management of projects which directly contribute to delivering strategic objectives with the ability to understand the organisational impact of change. Build and maintain relationships across all departments.  


Project Manager, S/West London  

Ref: 1225

Basic £48,000 plus 15% bonus, excellent benefits

Seeking an experienced Project Manager to work within the Business Change Team to deliver a number of key projects that form part of an IT transformation for this European lessor. Managing the life cycle of projects from start up through to closure in accordance to agreed standards. You will proactively develop strong relations with the key stakeholders and project board members to deliver major projects and drive high performance. An essential part of this role will require you to have the ability to manage multiple resources (internal & external), coordinate and motivate others. The successful delivery of the projects is dependent on your ability to manage smooth transition of projects into operational business. As a natural leader you will be required in this position to lead at all stages of the project development plans, this will range from the overall project plan to test plans to implementation plans. You will have a proven track record of delivering results by aligning project plans to project objectives within a set time frame and budget. Solid track record of delivering, with minimum of 3 years’ experience.


Sales Support - Hi-Tech Vendor, Surrey

Ref: 1227

Basic £28-30,000 plus Bonus. Excellent Benefits

Major lessor, seeking a new sales support coordinator to assist their Hi-Technology vendor wholesale and retail sales team of seven, across various administrative daily tasks. Will be working closely with an experienced team, assisting with any queries that arise both post and pre activation, and managing all internal/external queries. Prepare documents for Retail Sales and Wholesale using E-sign and other methods. Manage and chase the pipeline from post documentation to funding. Manage vendor reporting required. Offering good career progress, expecting the right candidate to take on more responsibilities as their knowledge and skillset increases, with the real potential to become a more senior member of the sales support team. Must be a team player, self-motivated, articulate and having a professional approach. Confident and comfortable speaking to different stakeholders. Specific hi-tech sector knowledge preferred, but not essential. Offering hybrid working - attending their offices 2 or 3 days a week.


Business Services Co-ordinator, South West London

Ref: 1226

Basic c.£28,000 plus Bonus. Excellent Benefits

International lessor, part of a major banking group seeking a new business support co-ordinator. A varied role, involving continual contact with both internal and external customers. The ability to demonstrate empathy and understanding whilst maintaining a clear focus on objectives will be key. This role includes a wide range of responsibilities, requiring a high level of organisational skills. The key responsibilities will be to personally deliver an excellent service to internal customers as part of the Business Services Team. A key part of the role will be supporting their Compliance team. Attending to daily invoices, handling requests using their services inbox (including financial changes), calculate early settlement requests. Registration/release of charges at Companies House. Managing end of lease/HP administration. Chasing insurance certificate renewals. Must have excellent verbal and written skills. Hybrid working - attending their offices 3 days a week.


Lease Administrator, HOME BASED/ANY LOCATION

Ref: 1174

Basic £28,000, usual additional benefits

Well established specialist lending bank, offering a large range of leasing products across various sectors. Growth plans includes a newly created opportunity for someone with leasing support, admin and customer services experience. Working within an existing busy team of around 10 experienced customer services lease administrators. A varied role includes managing the lifecycle of contracts using lease administration systems through the life cycle of Agreements. Administering any Novations, Settlements, Terminations, Reschedules and Extensions. Ensuring deadlines have been met and all output is correct. Provide management reporting for both external client and the internal businesses. Maintain professional customer service assistance at all levels. Seeking a strong team player with the ability to be flexible in managing day to day tasks. TOTALLY HOME BASED: with no need to work at their Greater London based offices.


Compliance Officer, South West London

Ref: 1189

Basic £35-40,000 plus Bonus & Excellent Benefits

Major lessor, creating a new position to strengthen their existing Compliance department. Ensuring compliance with all applicable regulation, industry standards and best practice, code of conduct, local and applicable group policies and procedures. Varied role reporting into their Compliance Manager. The successful candidate will help them meet the FCA’s principles, attending departmental team meetings to discuss and raise awareness of current topics. Update and write internal policies and procedures and take full responsibility for these areas. Review and summarise regulatory updates. Assist with training sessions for sales teams and the wider business areas in relation to Culture and Conduct, Senior Managers and Certification Regime (SMCR) and provide any other training required. Must have excellent verbal and written communication skills, with strong focused on providing excellent service.


Business Analyst, Surrey

Ref: 1177

Basic £38-40,000 plus Bonus, Excellent benefits

Our client has a newly created role for a Business Analyst. Responsible for mapping out future processes/system requirements, whilst working within their Business Change team on project delivery for system changes and implementations. A key role in the project lifecycle, necessary to ensure any changes are clearly defined and documented prior to moving to estimation stage. Also working with other business departments to regularly review business processes and suggest potential improvements. Get to understand their use of various applications to be able to support new projects. Support system transformations in line with Group IT Strategy. Run workshops with the various teams in need, to gather system change requirements and complete reviews. Playing an active role in their Business Change team regards project delivery, and being ready to support team members. Having an Agile or Prince 2 qualification would be a benefit.